With Rewards Network, every review posted in our Comment Management system has been verified and written by a real program member. Every comment is tied to an actual purchase at your restaurant. There’s no need to worry about fake reviewers who have never set foot in your restaurant.
After a Rewards Network member dines at your restaurant, they are sent an email with a link to complete an online review. The questions asked about your restaurant include:
- What motivated your visit?
- How did you hear about us?
- Would you return?
- Would you recommend to friends or family?
- Ratings on service, cleanliness, food, and value.
All of their answers are cross-categorized by the meal type (breakfast, lunch, dinner) and party size, giving you a fuller picture of the occasion — and type of spend — related to the feedback. We also include additional comment fields for diners to give open-ended reviews.